About Amherst / Ken-Ton PC repair

Amherst PC Repair offers Western New York affordable computer repair services and we are committed to build an excellent relationship with each and every customer by providing reliable services and dependable support.

We provide on site home and office computer repairs throughout Erie and Niagara counties, providing emergency services 24/7, with convenient day evening and weekend hours, to suit your busy schedule.

Amherst PC Repair was born out of a growing need for IT-professionals who know how to talk to customers and share information about computer technology.

We are a small company that focuses on building long-term relationships with our clients. This means that we have a great sense of responsibliity and respect for the people we work with.

Punctuality, follow-through, and fairness are very important to our clients. We will always try to find you the best and most cost-effective solutions for your technology needs.

Our clients include small businesses that do not have a budget for an internal IT department, medium sized businesses whose internal IT departments require extra help, and people in need of help setting up computers/printers/wireless networks at home.

Our professionalism is evidenced in the fact that our business has grown mostly by word of mouth. Please take a few minutes to look through our website and send us an Email with any questions you may have.

 

Finding a Computer Repair Shop You Can Trust

Your have a computer repair that needs to get done right away. You are ready to take it anywhere. Question is, where should you take it? Does it really matter where you take it? I would suggest that it does. Here are some things you may have not considered before:

What kind of turn around time do they have? Some computer repair shops will take two to three weeks to return your computer to you. Are you ready to be without your computer for that long? If not, shop around. There are computer repair shops that can get your computer back to you in as little as a few hours. Some of these faster companies can charge more but the speed is worth it if you are working on a big project that has to get done right away.

What do they charge for their hourly fee? Some companies charge really high fees and take a really long time to get the computer back to you. You want to take your repair to a computer repair shop that will be quick and will do the repair right the first time. Look for a computer repair shop that posts their prices. Most shops have a set price list for specific tasks. Look for a company that can give you a solid quote before they start their work. You should also make sure they will contact you for approval if there is any reason to increase their repair bill before they start the repair.

Is their staff A+ certified? The A+ certification doesn't guarantee that the computer technician knows what he is doing but it is generally a good indicator that they have invested the time into their craft to do it well. You should also find out if everyone on staff is A+ certified or only certain staff. Ask to have the certified staff do the work.

Trust your gut. If after talking with someone at the shop in person you don't get a good feeling about them, walk away. In any given town there are many people who do computer repairs. Don't be afraid of shopping around.